Shipping Policy for the USA: Atech Vault products to customers in the USA. The shipping time could be from 7-15 days, depending on the shipping. The shipping may take two extra days if any delay occurs.  Atech Vault  provides free shipping methods.  

Returns Policy for USA:  Atech Vault  accepts returns for defective or damaged products within 4 days of delivery. If the customer receives a defective or damaged product, they should contact  Atech Vault  at production@therocketretail.com  within 7 days of delivery to initiate the return process. The customer will need to provide photos or videos to prove the defect or damage.  Atech Vault will then provide a return address for the customer to send the product back. Once the product is received and inspected,  Atech Vault will either send a replacement or issue a refund.

There are several reasons why  Atech Vault may not accept returns or issue refunds, including:

Non-defective items:  Atech Vault does not accept returns or refunds for non-defective items. This means that if you simply change your mind or no longer want the product, you will not be able to return it.

Customized products: If you have customized your product,  Atech Vault will not accept returns or refunds. This includes products with custom logos, designs, or other personalizations.

Shipping issues: If the product was lost or damaged during shipping,  Atech Vault might not be responsible for the return or refund. However, they may offer a partial refund or a replacement product.

Time limit:  Atech Vault has a time limit for returns and refunds. If you do not report the issue within the specified time frame, you may not be eligible for a return or refund.

Improper use: If you have used the product in a way that was not intended to be used,  Atech Vault will not accept returns or refunds.